It is very rare that you will encounter a problem at a reputable online casino, but if you are unlucky enough to actually run into some kind of problem such as a dispute over claiming your winnings (which does occasionally happen), you will be able to contact the support to try and get your issue resolved.

The great thing about a fully licensed online casino is that it means that you (the player) will have a leg to stand on if something goes go wrong. This is why it is always recommended to sign up with a licensed and regulated online casino that has a proven track record rather than signing up with an online casino that you don’t know much about.

Unregulated online casinos will offer you little in terms of support and the chances are that you won’t be able to get your winnings. These ruthless casinos do exist and they are known as rogue casinos or scam casinos.

At most regulated online casinos, you shouldn’t ever have a problem if you make a note of everything and perhaps take screen shots that you can send into the support to back up your claim (whatever it may be). This way, the technical departments or whatever other dispute department your issue is sent to can get resolved a lot quicker.

If you think that you have a case and you have been hard done by, you will more than likely have a good case and will still be able to get your money, but only if the gambling portal is a legitimate organisation run by responsible operators.

Otherwise, you are better off cutting your losses and never going back to that poorly operated online casino ever again and only registering with a legitimate and trustworthy company in the future.